Prices in most shops and restaurants are fixed (no bargaining) and inclusive of all taxes and service charges, so you pay the listed price. The standard Value Added Tax (VAT) is added to most goods and services. The VAT tax is 23% (basic rate) and 8% (reduced rate). Some shops offer the option of tax refund for larger purchases. See "Global Refund" website for details.
Most shops in Poland are open from 9.00 to 19.00, Monday-Friday, and from 9.00 to 14.00 on Saturdays. Many shoping malls and supermarkets are also open on Sundays.
Note: Friday, August 15 is a national holiday in Poland, all "regular" shops are closed.
Credit and debit cards are widely accepted, but sometimes you may have problem in smaller shops. Also, the shop may be reluctant to accept a card if the amount is small, due to relatively high processing charges in Poland. Some shops accept currencies other than Polish złoty, but the exchange ratio that they apply to such operations is not favorable. Cheques are generally not accepted.
There are all kinds of places to have meal in Warsaw. Rough classification is as follows:
- Restaurants: you can get a meal for no less than 30 zl for one. Expect to pay upwards from 80-100 zl for a "normal dinner". Most of them accept credit cards. There are also quite many posh restaurants where a dinner will bring you into the neigbourhood of 250-300 zl.
- Small restaurants, ethnic bars: for 30 zl you can have a decent meal in small Vietnamese or Mediterranean bars, but you can also get an edible meal spending only 10-15 zl.
- Fast foods: in most cases you will pay something between 10-15 zl.
A cake in a Warsaw cafe will cost you 3-8 zl, a cup of coffe 4-10 zl. A beer in a pub 5-10 zl (drinking alcohol in public places is prohibited in Poland). In general, food is more expensive in the city centre.
Many restaurants in central Warsaw offer "Business Lunch Menu" between noon and 15:00. For a price ranging between 15 and 40 zl you can get very reasonable meal, although choice of dishes may be restricted. This is quite a viable option for quick lunch in downtown Warsaw. Remember thou, that we provide lunches on all four days of the conference.
Tipping is acustomed in Poland, although not obligatory. You only give a tip when you are particularly satisfied with the service received. There is no rule stating the amount/percentage of the tip. Usually you just round-up the amount a little, using your own judgement. Tips are mostly given in restaurants and taxis.
Customer is protected by Polish and EU regulations regarding product safety, return policy, guarantee, and consumer rights. You may consult the webpage of European Consumer Centre (ECC) in Poland for details.
In accordance to EU and Polish regulations ALL electronic devices must be sold with 2 year standard guarantee. And yes, this concerns Apple products, so they have no right to charge you for Apple Care for the second year after purchase.